
journey
Event enrollment vs filter enrollment: something happened vs state is true
Cart journeys want events; winback wants state. Do not enroll “non-buyers” with a purchase event trigger.

Reza Ahmadi
Oct 1, 2026 · 5 min read
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Guides on audiences, journeys, and measurement — written for marketers who ship.
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journey
Cart journeys want events; winback wants state. Do not enroll “non-buyers” with a purchase event trigger.

Reza Ahmadi
Oct 1, 2026 · 5 min read

wait until event
Many journey engines only release a delay-until-event when the event fires while the contact is already in that delay—yesterday’s form usually does not count.

Reza Ahmadi
Sep 27, 2026 · 6 min read

webhook
Webhook enrollment starts when an external system POSTs a mapped payload; event enrollment starts when the profile fires a tracked behavior after go-live.

Sara Moradi
Sep 25, 2026 · 6 min read

action paths
First-match advances on the first qualifying event; ranked mode waits for the window, then picks the highest-priority path.

Sara Moradi
Sep 24, 2026 · 6 min read

journey
One user can run parallel trips when the context key (like product_id) is right — one cart should not cancel the others.

Reza Ahmadi
Sep 23, 2026 · 5 min read

journey
Fixed delay is a shared hourglass; wait-until-event is a per-person signal sensor — with a max so nobody sticks forever.

Sara Moradi
Sep 23, 2026 · 6 min read

trigger filter
A trigger filter gates on this event's package; a profile filter is the person's ID badge — re-checked before later messages.

Amir Hosseini
Sep 23, 2026 · 8 min read

catalog
Event-triggered starts from a user action; catalog-triggered starts from a product record change and fans out to watchers.

Amir Hosseini
Sep 23, 2026 · 7 min read

events
Every event enrolls on each fire; once-within throttles enrollment so noisy streams do not spam. Different from send caps.

Reza Ahmadi
Sep 23, 2026 · 7 min read

trigger split
Trigger splits branch on the enrollment event; conditional splits branch on profile history. Use each for the right question.

Sara Moradi
Sep 23, 2026 · 5 min read

flow exit
Conversion exit stops on the goal in-window; global exit ejects when belonging breaks. Keep KPI and safety separate.

Amir Hosseini
Sep 23, 2026 · 7 min read

journey
Rule-based locks the path; adaptive re-routes mid-flight when live signals change. Re-check purchase before every win-back touch.

Sara Moradi
Sep 18, 2026 · 7 min read