Features
Funnels
Track how users move through key steps — from first visit to purchase — and spot drop-off between stages.
Funnels show where people leave on the path to conversion. Define stages as events (with optional property filters), pick a date range, and see counts and step-to-step conversion rates.
What you can do
- Create funnels with multiple stages, each tied to an event (and optional property filters)
- Leave a stage name blank to use the event name, or set a friendlier label
- View conversion and drop-off across stages for any date range
- Edit stage names, events, and filters from the funnel list
- Use funnel insights alongside Analytics Explorer when you need to inspect raw events
How it works
- Events from your site or app land in your workspace (page views,
trackcalls, etc.). - A funnel counts users who completed each stage in order within the selected dates (anonymous visitors with a stable browser id count too).
- Stage one shows everyone who hit the first event; later stages show who continued from the previous step.
Tips
- Name stages for marketers ("Added to cart") when helpful, or leave the name blank to use the event name.
- Start with three to five stages — long funnels are harder to interpret.
- If counts look empty, confirm the event names in your funnel match what Events shows, and widen the chart date range (it defaults to the last 30 days).
- Pair funnel drop-off with a journey or popup on the step where you lose the most users.