SMS & email sending

SMS works out of the box. Every SMS your journeys and live chat send goes out through Leadara's own line. There's no SMS account to connect, no API key, and no provider to pick on a journey step.

For email, you connect your own MailerSend account once, send a quick test, and journeys send from your verified address. A built-in Sandbox lets you rehearse email steps without sending anything real.

What you can do

• Send SMS right away from journeys and live chat replies, with nothing to set up.
• Connect an email provider (MailerSend) with your API token and a verified from address.
• Send a test email to your own inbox to confirm the connection before you go live.
• Rehearse email steps with Sandbox without sending real messages.
• Check every SMS in the SMS log, with its delivery status.

How it works

SMS steps don't ask for a provider: Leadara sends them from its own line. Messages come out of your plan's SMS allowance or your wallet, the same way as other usage in Leadara.

For email, open Providers under Integrations. Each card shows whether it's Connected or Not configured. Click MailerSend to enter your credentials and save them. They're stored securely for your workspace, and the token field is always masked. Once connected, MailerSend appears in the provider picker on email steps, and Test connection sends a single real email so you can check everything works.

Tips

• Iranian mobile numbers are accepted in the usual formats (09…, +98…); Leadara normalizes them for you.
• Test your email connection first. A connected badge only means the credentials are saved; the test email proves the token and sender address work.
• Rehearse with Sandbox while building an email journey, then switch the step to MailerSend when you're confident.